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All the text, images, graphics, logos, artwork and other content on this website is owned by The Cool Ice Box Company Ltd and is protected by copyright and trademark laws. No part of the website may be reproduced without The Cool Ice Box prior consent.
By purchasing goods from The Cool Ice Box you are entering into a legally binding agreement with us on the following terms. It is important that you read and understand these terms because they affect your rights and liabilities. Your statutory rights are not affected. These terms describe the basis for purchase by you (the customer) and sale by us (The Cool Ice Box Company Ltd) of the products described on this web site.
The quantity, quality and description of the products you will receive will be those set out in your order. Orders are accepted at the sole discretion of The Cool Ice Box Co. but are normally accepted if the products are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction.
The Cool Ice Box Co. reserves the right to change the prices of our products at any time and without prior notice. If the prices of our products change for any reason between the date we accept your order and the proposed delivery date, we will inform you and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, you will of course be given the option to cancel your order and receive a full refund.
Risk of damage to or loss of items purchased from The Cool Ice Box Co. passes to you at the time of delivery. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.
These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.
Although The Cool Ice Box Co. aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated our products are covered only by the manufacturer's guarantee. Additionally, The Cool Ice Box Co. will not be held liable to you or in breach of contract for any delay or failure to perform due to a cause beyond our reasonable control.
The Cool Ice Box Co. accepts payment using all major credit and debit cards, including MasterCard, Visa, Visa Electron, Switch and Solo. We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. Items with a lead-time greater than 30 days will be charged up to 7 days prior to despatch. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment on delivery of the goods to you, we reserve the right to cancel the contract or suspend any further deliveries to you. This does not affect any other rights we may have. The Cool Ice Box Co. will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from The Cool Ice Box Co. Ltd, unless this is solely due to our negligence.
We deliver the products you order to the address you specify for delivery. It is important that this address is accurate. It is a condition that all orders despatched will require a signature on delivery; we will never leave items unless they have been signed for. We cannot accept any liability for any loss or damage to the products once they have been delivered and signed for. We aim to deliver the items ordered by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. We use fast and cost-effective methods to ensure efficient delivery of your order. We constantly review our carriers and our delivery rates to ensure we can offer the best possible delivery service at a competitive price. We deliver to all addresses within the UK, Europe and Worldwide. If you wish to order products to be delivered outside the UK, please contact us to arrange this.
CIBC hours of work are Monday - Friday 9am to 5pm. Any orders placed online outside of these hours will be processed the next working day.
24 hour delivery : Orders need to be received by 11.30am to be delivered the next working day (UK only).
48 hour delivery : Orders need to be received by 11.30am to be delivered within the next 2 working days (UK only).
0800 051 6788
27 Broad StreetSouth Molton, Devon,EX36 3AQ
Company registration no. 07598236
© 2015 Cool Ice Box Company Ltd